Customer Service - Shipping & Delivery
Order processing occurs Monday – Friday during business hours 9am to 5pm. Orders are shipped Monday through Friday and delivered Monday through Friday excluding major holidays.
| Ship Method | Processing | Over $65.00 | Under $65.00 | Over $200.00 | |
|
Standard |
ALL orders have a standard processing period of 2-3 business days |
Free |
$7.00 |
N/A |
Delivers within 2 to 14 business days (estimated) |
|
Priority |
ALL orders have a standard processing period of 2-3 business days |
$12.00 |
$12.00 |
Free |
Order must reach us by 12 p.m. (Eastern Standard Time). It will normally be delivered within two business days. |
|
Express |
ALL orders have a standard processing period of 2-3 business days |
$20.00 |
$20.00 |
$20.00 |
It will normally be delivered the following working day. Overnight Service for Hawaii and Alaska is $29.00. |
*Please note the following: Orders shipping via Priority or Express must be placed by 12 p.m. EST. Unfortunately, we are unable to deliver orders to P.O. Boxes. Orders destined for some locations in Alaska and Hawaii may take up to 21 business days.
Hazardous Materials Shipping Restriction
Selected fragrances are considered Hazardous Material (HAZMAT). Therefore, these items cannot be shipped to all addresses. All orders containing Hazardous Materials must be shipped via Standard Ground Shipping and cannot be shipped via Priority or Express. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses.